Prompt reliable service. Good socks
Placed my order 2 weeks ago still haven't received it.
Hi Kerrie,
As we've explained over email and on our website, the free shipping offer we ran does come with slightly delayed delivery times due to the increase in orders. We are only a small business and have seen a spike in our more popular products.
I have looked into your order and can see it is with the courier so will be with you in the next couple of days. Please check the shipping confirmation email and tracking number for a more accurate update.
Arun
I could not recommend this company enough, from the quality of their products to their amazing customer service.
total shit service
Hi Graham,
We have been trying to contact you but can't get hold of you as your email mailbox is full...
Your order was shipped the day you placed it, however as I tried to explain it was lost in transit by the courier. Once it leaves us, we have no control over the delivery itself. We have however sent you a replacement which will arrive tomorrow.
The delay unfortunately is out of our control (as we tried to explain over email).
Arun
Great product - socks which my son loves in different colours, comms really good and very customer centric
The customer service I received was fantastic.
My lad loves them & helps his performance when playing football
Paid express delivery in plenty of time to arrive as birthday present and not arrived. Cheaper avail on Amazon.
Hi Elaine,
As outlined in our shipping policy, we process orders within 24 hours of receiving them. Express shipping typically arrive within 1-2 working days on top of that. As you only placed the order on Tuesday, they will likely arrive tomorrow.
Please note - you can also order our products from Amazon and would be eligible for next day delivery with a Prime membership, at no extra cost.
Arun
Excellent product at an affordable price and considering how quickly the sock wrap is used by a full squad of 16 players per match, that is the ideal combination.
Still haven’t received them and have been emailing for the past nearly 2 weeks with no resolution!
Lovely company who show you so much love. Can’t fault them enough
Upon my previous review (see below) Grippy Sports jumped on this issue and had replacements sent out immediately (many thanks for that). These arrived without delay and I can now say I’m blown away by the quality of these socks! Can’t wait to start wearing them.